Privacy Policy and Security

We know how important it is to protect your personal information. When you using our services we want every customer to be safe, secure, and informed about their data. To keep you informed, this Privacy and Security Policy shows you how we collect, use and protect your data.

Cookies

A cookie is a small amount of information a web site can exchange with your computer. A cookie does not give the website any access to other information stored on your computer, such as your name, address or card numbers.

We use cookies to help us understand where our visitors come from, and to remember your configuration settings. Our cookies do not contain any sensitive or personal information that could be used to identify you.

We use Google Analytics to help us monitor, optimise and improve our web site. Google Analytics uses additional cookies to provide this information.

Personal Information

Your privacy is important to us. Therefore, we do not sell, rent, lease or distribute any information supplied by our customers. This includes personal and business data. Your data is stored in the E.U., and we will not export your data outside of the E.U.

We try to collect as little information about you as possible. We store data such as your Email address, your company details and your bookkeeping records. If you make a payment with a credit or debit card we do not store your card information. We may share your Email address with the payment processor.

Our lawful basis for processing your information is the contract of service implied when you begin to use our service.

Making Tax Digital For VAT (in the United Kingdom): When a U.K. based company makes use of our Making Tax Digital features, we pass your VAT Return figures to HMRC. For increased security our Making Tax Digital features pass additional information to HMRC including your IP address, web browser details, and other connection data.

Security

We understand that you may have concerns about security on the internet. The security of your information is of the highest priority for us and we take all the steps necessary to ensure your information stays safe. Our servers use firewalls, routers and intrusion detection to prevent unauthorised access. Our servers are located in high security data centers so physical access is tightly controlled.

All the data we hold is backed up regularly so it cannot be lost even in case of disaster.

We use HTTPS and SSL, a secure communications method so that any data you submit to us, and all data we send to your browser is fully encrypted, and can not be intercepted while being transmitted. It is the same high security system used by banks and governments.

Children

If you are under 18, you may use this web site only with the permission and involvement of a parent or guardian.

Questions?

We welcome your comments on our Privacy and Security Policy. If you have any concerns or questions about this policy or our web site in general please do contact us.

Complaints

If you have a complaint about how we use your data, please contact us here. We will be happy to address your concerns. If you are not satisfied, you have the right under the General Data Protection Regulation (GDPR) to lodge a complaint with the Information Commissioner’s Office in the UK.

Changes To This Policy

We expect this policy to remain unchanged, but reserve the right to alter or remove parts of this policy when we feel it is needed. Any changes to this policy will be posted here and will take effect immediately. If we change our policy we will change the date below, to indicate when changes were made.

Last updated February 2018 to clarify our compliance with the General Data Protection Regulation (GDPR).